🚚 Shipping Policy

At The Flower Lab, we strive to make your flower delivery experience smooth, timely, and convenient. 🌸

📦 Shipping Methods

We offer the following delivery options:

• Same-Day Delivery: For eligible orders placed before 2:00 PM (local time) in major Australian cities like Sydney, Melbourne, Brisbane, Perth, and Adelaide. 🌼

• Next-Day Delivery: For orders outside same-day coverage or after the cut-off time.

• Scheduled Delivery: Choose your preferred delivery date at checkout.

💰 Shipping Costs

Delivery fees are calculated based on your location and the size of your order.
All shipping charges are displayed at checkout before payment.

⏳ Order Processing Time

Orders are processed within 2–4 hours after payment confirmation.
Orders placed after 2:00 PM may be processed the next business day.
Weekends and public holidays may affect processing and delivery times.

🌷 Packaging & Handling

Flowers are carefully arranged and packaged to ensure freshness and safety during transit.
Minor substitutions may occur due to seasonal availability, but quality and appearance will be maintained.

🛑 Important Notes

• Ensure the recipient’s address and contact number are correct.

• We are not responsible for delays caused by incorrect information or unforeseen circumstances (traffic, weather, etc.) 🌦️

• Orders cannot be delivered to PO Boxes.

📩 Contact Us

If you have any questions about shipping or need help with your order, please contact our team:
📧 Email: theflowerlab@gmail.com
📞 Phone: 0450595101
⏰ Response Time: Within 24 hours

Thank you for choosing The Flower Lab! We are committed to delivering your flowers fresh, on time, and with love. 💐🌸